Collection Procedures

Posted by admin May - 29 - 2009 - Friday

collection-proceduresCall us today to discuss our collection procedures (888)860-2950.

Direct Credit Control, Inc. of California, implements  exact collection procedures on each account assigned.  We believe our high success rate in debt recovery comes from following this formula.

All new collection accounts are immediately keyed into our computer system. At which time a collection notice is sent to the debtor notifying  them of the assignment and an “Acknowledgment” is sent back to you, listing the new assignments.

New collection accounts are then placed on a collector’s work schedule for direct telephone contact. The back-up paperwork is thoroughly reviewed, making the collector familiar with your debt, before calling the debtor.

During the initial conversation, collectors attempt to guide the debtor toward a promise to pay, while gathering as much information as possible on the debtor’s financial situation, including employment and other debts. An agreed upon review date is scheduled with the debtor for follow up and the computer notes are updated.

DCC accepts Visa and MasterCard payments as well as Checks by Phone for immediate payment options.

Debtors who have broken their agreements or have failed to cooperate with our collection efforts are reviewed by DCC management and prepared for possible legal action.

Thorough skip-tracing and asset searching procedures are implemented to locate new addresses and telephone numbers as well as to seek out and identify attachable assets (for possible legal action) on those accounts which are avoiding contact.

All COMMERCIAL collection accounts assigned to DCC are fully researched to determine the correct legal entity. If your COMMERCIAL debtor is not a Corporation, DCC will identify the owners of the debtor company and will pursue their personal assets to effect collection.

Over the years we have successfully handled all kinds of collection issues.  DCC  DELIVERS. Our commission fee is structured for a win-win arrangement and we work very hard to earn your respect and most importantly, your repeat business. 

If you have any questions or would like further information, do not hesitate to contact us; ask for our
“No Obligation Collection Start-Up Package” with assignment forms and commission agreement. Call (888) 860-2950, use our online contact form or email us Info@DCCCollections.com

Direct Credit Control, Inc.
269 S Beverly Drive - Ste 439
Beverly Hills, California 90212
Tel: (888) 860-2950 - Fax: (310) 861-1818

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About us

Direct Credit Control, Inc. (DCC), is a professional, full service California Collection agency. Our company is committed to providing excellent collection service throughout the state of California. As of 2008 we proudly service over 500 active clients. 120 of which are California Dental, Medical and Medical Billing Companies, over 80 Property Management Companies (Residential and Commercial), 25 Auto Dealerships and 20 Career Colleges/Schools.

We also work with several Law Offices, collecting on past due retainers and judgments, bad loans and deficiency balances for Credit Unions and many Retail and Commercial outlets with Court judgments, Bad Checks, past due Loans and Open Invoices to collect on. References are available upon request.

It is our mission to fully research and collect on each account assigned to us, as soon as possible. Our collectors, several of which are Spanish speakers, are fully trained and must strictly adhere to the Fair Debt Collection Act.

DCC will always attempt to maintain goodwill and we promise never to be overly aggressive or abusive when dealing with your past due accounts; however, we will be diligent and follow up on each account as required.

Each month DCC reports all collection accounts to the NATIONAL Credit Bureau(s). We also have the ability to immediately access and record each debtor\'s individual Credit Bureau report providing us exact insight into their current financial situation.

DCC, Inc. is a California based full service collection agency with in-house aggressive telephone collectors.

We offer our collection services to any an all businesses - be it Property Management, Banks, Credit card companies, medical and dental offices etc. No matter how tough the account our collectors will collect or you will not pay.

Call us today for a free consultation and let us help you recover your losses 888-860-2950.